Return & Refund Policy

1. How to Request a Return
To request a return, please contact celebritywears19@gmail.com.

Returns must be requested within 14 days of delivery.

Every return request must be approved before the return can be processed, returns with no approval will be rejected.
The return address will be provided from us after your return request was approved.
Kindly, use a trackable shipping option when returning a package because the buyer is responsible for shipping costs.
Your item must be shipped within 7 days of the approval date and should include tracking information. If this deadline is missed, your return request will expire, and the refund will not be issued.

2. Acceptable Reasons For Return

We offer a return or exchange program for the following reasons only:
Wrong item received
Damaged or defective items
Wrong size received

3. Eligible for Return

The item must be unopened, unworn/unused, and in the original packaging with tags attached, and a purchase confirmation of the item must be provided.

4. Non-Returnable Items

The following types of orders are not eligible for returns or exchanges:
If you change your mind upon delivery or receiving the item.
If you bought the wrong size by yourself
If you received an item that does not meet your expectations and needs
If you choose the item/s you want, our items' sizes are based on size charts shown on our website; therefore, you must check the size chart before purchasing.

5. Proof of Evidence

In your email, please provide the following:
Pictures and/or videos to show the evidence of your claim.
Pictures of the packing with a tracking number, if applicable.
Defective items, wrong items, and damaged items must be flagged within 48 hours of delivery. Claims made after this period with no proof of evidence will be denied.

6. Return Shipping Charges

The customer is responsible for their return shipping charges.
However, if you would like a pre-paid shipping label, we can issue that to you, the amount of the shipping label will be deducted from your refund.
If the original purchase was a wrong item or a defective item, then the customer will not be liable for return shipping charges.

7. Inspection of All Returned Items

All returned items are subject to inspection upon receipt. If the item is not returned as described in the return policy, it will be denied. The item may be returned unopened/unworn, but with tags and original packing materials removed.

8. Refunds

Once your returned package has been received and approved
The refund will be issued to your original payment method.
It may take up to 5 business days for the refund to appear on your account.
Original shipping charges are non-refundable.
Depending on your financial institution, it may take a few business days for the refund to appear.
If it has been more than 10 business days since you received the confirmation that your return has been approved, and you have not received the funds, contact celebritywears19@gmail.com.

9. Exchanges

An exchange can be accommodated only if:
The request is in compliance with our return policy (see point 1) and the returned package (purchased merchandise) is returned at the customer's expense and the new item's shipping charge will also be paid for by the customer.
An exchange can only be accommodated if the merchandise is in stock.

10. A Few More Notes

A return or exchange request will not be accommodated if the request was made after 14 days from the day of delivery.
A return package that did not have the prior approval of the company will be refused upon arrival.
The company reserves the right to refuse the return of the merchandise for any reason not specified in this return policy.

11. Terms and Conditions About Our Celebrity-Inspired Items

Most of our Celebrity Wears items are custom-made pieces inspired by celebrity/movies/streetwear styles, that information is shown clearly on our products pages, our items are inspired by or recreated from other brands. By placing an order on our website, you acknowledge and agree to this description as mentioned on our website, as such, we can't accommodate any return/refund claims on returned items saying that the merchandise is not the official merchandise of the brand.